Privacy Policy
Last Updated: January 26, 2026
Introduction
CourtesyPro Hoffman Estates Landscapers respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our services or visit our website. By using our services, you agree to the practices described in this policy.
Information We Collect
We collect information that you provide directly to us when you request a quote, schedule services, or contact us. This may include your name, address, phone number, email address, and details about your property and landscaping needs. We may also collect payment information when you pay for our services. If you visit our website, we may automatically collect certain information about your device and how you interact with our site.
How We Use Your Information
We use the information we collect to provide and improve our landscaping services. This includes scheduling appointments, communicating with you about your service needs, processing payments, and sending you important updates about your account. We may use your contact information to send you promotional materials about our services, but you can opt out of these communications at any time. We also use information to maintain our records and comply with legal requirements.
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors or scheduling software providers. These third parties are required to protect your information and only use it for the specific purposes we authorize. We may also disclose your information if required by law or to protect our rights and property.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes using secure systems for storing customer data and training our staff on privacy practices. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security of your information.
Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.
Your Rights and Choices
You have the right to access, correct, or delete the personal information we have about you. If you would like to review or update your information, please contact us. You can opt out of promotional emails by following the unsubscribe instructions in those messages. Even if you opt out of marketing communications, we may still send you important service-related messages.
Retention of Information
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. This includes maintaining records for tax and legal compliance purposes. When your information is no longer needed, we will securely delete or anonymize it.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at hello@hoffmanestateslandscaping.com or call (847) 439-9469. We are committed to addressing your privacy concerns and will respond to your inquiries as quickly as possible.